Regalo Esclusivo

  • General terms of conditions

    1. The following conditions apply to all offers, orders, deliveries, agreements and other documents from which obligations could appear for Regalo Esclusivo, with the exclusion of the customer's own terms and conditions, even if these are subsequently communicated or would they appear from other documents of the buyer. An addition / amendment of these conditions must be agreed in writing between Regalo Esclusivo and the customer.

    2. The fact that the buyer has not received our terms and conditions in his native language does not release him from their application, except if he had requested in due time to get the translation thereof.

    3. Our offers are entered into without a commitment. As far as the price is concerned, they only bind us for the duration stated in the offer with a maximum of one month, in so far as no increase of the wages, social security costs or raw materials has meanwhile increased the manufacturing costs and insofar as no change has been made in our stock and our possibilities have occurred.
    4. Orders taken by a representative, appointed or servant of Regalo Esclusivo are only valid after written confirmation by an authorized person who can connect Regalo Esclusivo. An order is final only after confirmation by the supplier of availability of parts, matrices, etc.

    5. The goods are delivered as specified in the order form or on the front of the invoice. The delivery to buyers takes place exclusively on the ground floor. Orders can only be cancelled within 7 working days after the confirmation by the seller. Cancellations after this period will result in a compensation of 50% of the initial order amount untill 1/10. After this date we the compenstation will be 100%.
    - Shipping and taxes are normaly included for customers from Benelux for orders above 10 pairs. Due to exceptional situations in international transport, extra shipping fees may be charged.For smaller orders, a flat-rate 40 euro transport costs are always chargable.

    6. The delivery terms are only provided by way of information and are therefore not binding unless expressly agreed between the parties. Delays in execution can never be a reason for fine, compensation or dissolution of the agreement. Force majeure gives our company the right to completely or partially cancel the trade agreement or order or to postpone its execution without notice periods or compensation.

    7. The customer must immediately receive and inspect the delivered goods. Defects in the delivered goods and complaints will only be accepted if they are formulated by registered letter within eight days after delivery. The compensation that may be required from Regalo Esclusivo cannot be more than the replacement of the faulty goods or the reimbursement thereof to the customer. The delivered goods remain the property of the seller until full payment of the principal sum, costs and interest. In the absence of payment on the due date of the invoice, the goods already delivered may be taken back by the seller, without prejudice to any right of payment of the invoice, plus the interest / damages owed.

    8. The price is exclusive of VAT and all taxes, duties and costs due upon delivery or afterwards are at the expense of the buyer. Unless otherwise indicated, all invoices are payable in cash on the date stated on the invoice. A discount has already been deducted for cash payment on the prices stated by Regalo Esclusivo.

    9. In the event of non-payment of the invoice on the due date, the price of the invoice will be increased automatically and without prior notice of default with an interest equal to 10% on a daily basis until the full payment and a lump-sum compensation of at least 75 euro administration costs. The non-payment on the due date of one invoice makes the due balance of all other not yet due invoices immediately due and payable. As long as the invoice is unpaid the goods stay property of Regalo Esclusivo.

    10. In case of dispute, the invoice must be protested within eight calendar days of receipt. Only Belgian law applies to these terms and conditions and the legal relationship that ensues from them. In case of dispute, only the courts of Leuven are competent. All costs related to collection by legal means, including fees of the lawyers of Regalo Esclusivo are at the expense of the customer.

    11.Your personal information will be processed by Regalo Esclusivo (contact Bart Horemans), for customer management based on the contractual relationship resulting from your order/purchase and for direct marketing purposes (/to offer you new products or services) based on our legitimate interest in entrepreneurship. Should you not want your information to be processed in view of direct marketing, please inform us at []. At this address you can also always inquire which details we process about you and you can improve them or have them deleted or ask that they be transferred. If you do not agree with the way in which your information is processed, please contact the Belgian Privacy Commission (35 Rue de La Presse in 1000 Brussels). A more extensive overview of our policy on data processing can be found at